Humphrey is an IP Provisioning Manager at SEACOM Kenya Limited with 16 years’ experience in the telecommunications industry, 11 of which have been in leadership positions. He leads a team of IP Engineers responsible for delivery and implementation of customer services and resource management on the SEACOM Global IP network. His main role is overseeing overall implementation operations while optimizing SEACOM’s processes to maximize revenue and manage costs working with cross-functional teams and diverse individuals in a multicultural environment.
He developed and implemented standards, procedures, processes, and training programs that improved business functionality with emphasis on Quality Assurance aligned to ISO 9001:2008 at our company. In February 2021, graduated from the Bullet Proof Manager Program by Crestcom which is a 12-month program focusing on all aspects of leadership delivered by Subject Matter Experts.
An Electrical and Communications Engineering graduate with various CISCO, ITIL, Agile Project Management and CISA Certifications. He is a Registered Graduate Engineer with the Engineer’s Board of Kenya (EBK), Registered Class A Telecommunications Technical Personnel with the Communications Authority of Kenya (CA) and member of the Project Management Institute.
He is the Chair of the IEEE Communications Society Kenya Chapter. LinkedIn: https://www.linkedin.com/in/hmuhindi/